Privacy Policy

The Mad Catter Cattery is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

• Name

• Email address

• Phone number

• Address

• Pet details (e.g., cat’s name, breed, medical or dietary requirements)

• Any additional information you choose to provide

We collect this information when you:

• Make an enquiry or booking

• Fill out forms on our website

• Contact us by email, phone, or through social media

2. How We Use Your Information

Your information may be used to:

• Process bookings and manage your cat’s stay

• Communicate with you regarding your enquiry or booking

• Maintain safety and health standards for your pet

• Improve our services and customer experience

• Send updates or promotional information (with your consent)

3. Sharing of Information

We will never sell your personal information. We may share your information with third parties only when:

• Required by law or legal processes

• Necessary to protect the safety of your cat during their stay (e.g., sharing with a veterinarian)

• Needed for website hosting or booking system services (bound by confidentiality)

4. Data Storage and Security

We take reasonable steps to ensure your personal data is securely stored and protected against misuse, interference, loss, and unauthorised access.

5. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections to your information

• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at: [Insert Email Address]

6. Cookies

Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings, but this may affect website functionality.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.